Privacy Policy

Worker Housing by Shefa ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information you provide when using our website or services.

1. Who We Are

Worker Housing by Shefa is a workforce accommodation provider operating across Belgium. Our contact details:

• Email: shefarealestatebe@gmail.com
• Phone: +32 485 98 13 08

2. What Data We Collect

We may collect the following personal data when you contact us or use our services:

• Name and surname
• Company name
• Email address and phone number
• Project details (location, crew size, dates)
• IP address and browser information (via website analytics)

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide quotes
• Manage accommodation bookings and contracts
• Send relevant service information (with your consent)
• Comply with legal obligations
• Improve our website and services

4. Legal Basis for Processing

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

• Contract performance — when processing is necessary to fulfil a housing contract
• Legitimate interests — for business communications and service improvement
• Legal obligation — where required by Belgian or EU law
• Consent — for marketing communications

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Contract-related data is typically retained for 7 years in accordance with Belgian accounting regulations. Enquiry data is retained for up to 2 years.

6. Sharing Your Data

We do not sell your personal data. We may share it with:

• Service providers who assist in operating our business (e.g. email services, booking systems)
• Legal authorities when required by law

All third parties are required to handle your data securely and in compliance with GDPR.

7. Your Rights

Under GDPR, you have the right to:

• Access — request a copy of your personal data
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your data ("right to be forgotten")
• Restriction — request that we limit processing of your data
• Portability — receive your data in a portable format
• Objection — object to processing based on legitimate interests

To exercise any of these rights, contact us at shefarealestatebe@gmail.com. We will respond within 30 days.

8. Cookies

Our website may use cookies to improve your browsing experience and analyse traffic. You can control cookie settings through your browser. We do not use advertising or tracking cookies beyond basic analytics.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of last update.

11. Complaints

If you believe we have handled your data incorrectly, you have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de Protection des Données / Gegevensbeschermingsautoriteit) at www.dataprotectionauthority.be.